Who we are
Our website address is: https://myvasupport.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
SMS Communication Consent
Consent to SMS Communication: By opting into SMS communications or messages from My VA Support (MYVAS), you, the user, acknowledge and consent to receive text messages from us regarding our services, appointments, notifications, and other related information at the phone number you have provided. These messages may include but are not limited to updates, reminders, promotional information, and any other service-related notifications.
Voluntary Participation: Participation in the SMS communication service is completely voluntary. You are under no obligation to provide your phone number or consent to this service to purchase or receive our services. Your decision to opt into or out of receiving SMS messages will not affect your ability to purchase or inquire about our services.
Costs and Fees: Please be aware that message and data rates may apply for any text messages sent to you from us and to us from you. The frequency of messages may vary. You are responsible for any mobile charges incurred. We recommend checking with your phone service provider if you have questions about your plan and the costs associated with text messaging.
Opting Out: If you wish to stop receiving SMS messages from My VA Support (MYVAS) at any time, you can opt out by replying with the word “STOP” to any SMS communication from us. Upon receiving your opt-out request, we will cease sending you SMS messages for the purposes you originally consented to. Please note that you may still receive transactional or informational messages that are necessary for the services you have requested or are currently using.
Privacy Policy Agreement: By consenting to our SMS communication, you also acknowledge and agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We are committed to ensuring the privacy and security of your personal information and will not share your phone number or personal details with any third parties without your explicit consent, except as required by law or as necessary to provide you with the services requested.